Consumer Protection

COVID-19 Information

File a Complaint
If you feel you have a complaint about any business transaction, you may file a complaint. Once your complaint is received, the business will be provided with a copy of your complaint and given ten (10) days to respond.
Resources for Renters
Find quick tips and resources for renters.
Check a Business
Database of consumer business complaints filed within the last five years.

We are currently updating our Business Complaint tool. Thank you for your patience as we continue to improve our services.
- Nation's Top 10 Consumer Complaints
Post Disaster Consumer Tips - En Español
Price Gouging information
Foreclosure help

Consumer alerts
- Beware of the “Can You Hear Me?” robocall scam
- Credit card skimming devices on fuel pumps
Towing Ordinance
Human Trafficking Signage Ordinance
Connie's Consumer Corner
Pain Management Clinic Permitting
Consumer Protection Brochure - En Español
Buyer Beware! Sometimes it is hard to spot fraud when it is happening. Scams can be large or small, simple or sophisticated, but the people behind them have two things in common. They want to steal your money and avoid being caught. The reality is anyone
could fall victim to a scam, no matter what your age, intellect or economic status.
Regulatory Programs Information
Identity Theft Information
National DO NOT CALL Registry
Stop unsolicited calls.

Know Your Homeowners or Condominium Association
Being engaged and knowing the rules can help ensure your local association meets your expectations and the needs of your community:
- Community appearance – minimum standards for maintenance of homes, maintain property values.
- Association management - provide an avenue to address common neighborhood concerns.
- Recreational amenities and common areas maintenance.
- Florida Statute Chap. 720 on Homeowner's Associations.
- Additional resources and information on Condominium Associations.