- What is the "Water System Maintenance Program"?
- Why is the maintenance program being conducted?
- What other benefits does the maintenance program provide?
- Who will be affected?
- Will customers notice any changes in the water during the program?
- Can I drink the water during this maintenance program?
- Do I need to boil the water?
- Will the program affect dialysis patients?
- Will the chlorine affect aquatic life?
- Why do we flush the water distribution system?
- What if I have a water softener or any other type of water treatment device?
- When will the program be conducted?
- If I have questions, how can I find more information?
1. What is the "Water System Maintenance Program"?
This program is a temporary conversion from chloramine to chlorine disinfection and is a routine maintenance measure designed to reduce the potential for occurrences of coliform or other types of bacteria in the water delivery system.
2. Why is the maintenance program being conducted?
This is a planned treatment designed to provide protection to our customers against potentially harmful bacteria in the water supply. Many utilities using chloramine disinfection find it helpful to switch periodically to a free chlorine treatment program to maintain water quality. Based on water quality monitoring and sampling data, Pinellas County will perform the water system maintenance program once or twice a year.
3. What other benefits does the maintenance program provide?
This method of water quality maintenance is an effective alternative to flushing millions of gallons of drinking water. As a result of enhanced water quality monitoring and flushing strategies, flushing volumes continue to be reduced.
5. Will customers notice any changes in the water during the program?
Pinellas County water customers may experience a slight difference in the taste and/or smell of the water during this temporary change in treatment. These are normal occurrences and carry no negative health effects for the general population. The impact to the customer will be similar to that experienced when a water main is replaced, or other routine maintenance is performed on the water distribution system.
6. Can I drink the water during this maintenance program?
Yes. The water will continue to meet federal and state standards for safe drinking water during this period. Health concerns associated with disinfection byproducts—total trihalomethanes (TTHMs) and haloacetic acids five (HAA5s) are related to long-term exposure and not short-term maintenance actions. Additional information can be found on the Centers for Disease Control and Prevention website and the World Health Organization website .
8. Will the program affect dialysis patients?
Users of kidney dialysis machines should not be impacted, but they should contact their dialysis care provider for more information about water testing and precautions regarding chlorine removal. Chlorine, like chloramine, is fatal if it enters the bloodstream during the hemodialysis process.
As a result, strict water purification standards are already followed by the kidney dialysis industry as established by the Association for the Advancement of Medical Instrumentation.
9. Will the chlorine affect aquatic life?
The temporary change to chlorine should not affect fish owners if a system is already in place to remove chloramine. Those with questions should contact their local pet suppliers.
10. Why do we flush the water distribution system?
Having a written flushing plan is a regulatory requirement. However, Pinellas County Utilities has always employed flushing as one of the methods for keeping water quality at its best. Flushing the water mains improves water quality by removing sediment in the pipes and by eliminating stagnant water found in dead-end pipes in various locations throughout the system.
12. When will the program be conducted?
The second maintenance program for 2022 is scheduled to take place from Sunday, September 25 through Saturday, October 15. If there are any changes in the duration, customers will be notified through a news release and on Pinellas County Utilities website.
13. If I have questions, how can I find more information?
For more information, please visit the Pinellas County Utilities website, call Pinellas County Utilities Business & Customer Services at (727) 464-4000, or contact your water service provider.